Volunteers of America National Services’ Response to COVID-19 (coronavirus)

At Volunteers of America National Services senior living and care communities, the health and safety of our residents, staff and extended community is of utmost importance. We’re working around the clock to monitor the situation, following the current recommendations of the CDC and other state and local health officials on response efforts and reinforcing our policies and procedures.

Media Statement 


Volunteers of America National Services is an organization dedicated to helping people thrive and live strong, healthy lives.  We take the threat posed by the novel coronavirus (COVID-19) seriously, especially among residents living in our long-term and nursing care communities. The health and safety of our residents and staff remains our primary concern.

We are closely monitoring information and updates from the Centers for Disease Control (CDC) and local health departments, and adding their recommended policies and procedures to our already established infection prevention and control measures. Our staff members have been trained and competency-tested on these policies and procedures, and this will continue on an ongoing basis to ensure compliance.  There are systems in place to regularly assess residents for changes in condition, and action plans for investigating and treating health condition changes in accordance with CDC guidance.

Keeping Families and Residents Connected 

Visitors are welcome in our communities.

If you have additional questions, please contact the Executive Director at your or your family member’s community. We ask for your patience in our response times as we are getting a higher than normal volume of inquiries. Thank you for your continued confidence and support.