Indoor Visits

Volunteers of America National Services is here to support your loved ones during this time of uncertainty and has taken unprecedented action to ensure the safety of our residents, employees, vendors and their family members. We know it has been extremely difficult to be away from your family members these past several months but rest assured, all of us at Volunteers of America are united in providing the highest level of service to your family.

We are pleased to offer indoor visitation for our residents and families.

Thank you for your full cooperation, patience and unwavering support in helping keep our community safe and healthy.

As always, please reach out with any questions. We look forward to seeing you!

What you can expect as a visitor/during a visit:

• Upon entering the facility, visitors will be screened for signs and symptoms of COVID-19 (e.g., temperature checks, questions about and observations of signs or symptoms), and entry will be denied of those with signs or symptoms or those who have had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status)
• Visitors must wear a well-fitted cloth mask, facemask, or respirator (e.g., N95) that is covering the mouth and nose.
• Residents should wear a well-fitted cloth mask, facemask, or respirator (e.g., N95) that is covering the mouth and nose.
• Hand hygiene should be performed by the visitor and the resident before and after visit.
• Visitors will maintain a social distance of at least 6 feet with resident (if not fully vaccinated).
• If the resident is fully vaccinated, they can choose to have close contact (including touch) with their visitor(s). During the close contact, the resident should wear a well-fitted face mask and perform hand-hygiene before and after touch.
• Visitors should physically distance for other residents and staff in the facility.
• Residents and Visitors will not be allowed to eat and/or drink during visit.
• Visitors not following the Core Principles of COVID-19 Infection Prevention will not be permitted or will be asked to leave.
• All visitors are encouraged to inform staff if they develop a fever or symptoms consistent with COVID-19, or test positive for COVID-19 within 14 days after visiting.
• The facility will clean and disinfect high-frequency touched surfaces in the facility often, and designated visitation areas after each visit.
• Visitors will enter and exit building using the Front Main  entrance
• Visitors are not to walk around in the facility, they are to go directly to the library for visitation.
• The library may be used for 1 resident having visitors at a time and  maintain social distancing of at least 6 feet between all parties.